Arc is a private diary that becomes your biographer. This policy explains what we collect, why, who we share it with, and the choices and rights you have. We've tried to write it in plain language, because a journal only works if you trust it.
This app is operated by 1984 Management Company, Inc. (“Arc,” “we,” “us”), a corporation incorporated in California, USA. For any privacy question or request, contact us at support@1984family.com.
Arc is intended for people 17 and older. We do not knowingly collect information from children under 13, and Arc is not directed to them. If you believe a child under 13 has created an account, contact us at support@1984family.com and we will delete it.
We only collect what the app needs to function. We do not buy personal data about you from anyone.
This is the heart of the app, and it is often personal and sensitive by nature:
To act as a biographer, Arc uses AI to extract structured insights from your own words, and stores them in your account:
Every AI-derived insight is traceable to the entries it came from, and generated images are labeled as interpretations, not factual records.
If you subscribe, we store your plan tier and status (free / standard / pro, active / expired). Payments are processed by Apple through in-app purchase — we never receive or store your credit-card or payment-method details.
Arc asks for the following only when you use the related feature, and you can decline or revoke them in your device settings:
We use the information above only to:
We do not use your diary content for advertising, profiling for third parties, or training our own general-purpose models.
Arc's intelligence is provided by two AI companies acting as our processors. Your content is sent to them only to produce a result you requested, and only the minimum needed:
| Provider | What is sent | Why |
|---|---|---|
| Anthropic (Claude) | Your entry text and relevant context (e.g. birth year, previously extracted people/events) | Extract insights, write weekly/periodic reflections, detect defining moments, compose recap-image prompts and story narration, analyze an imported life story |
| OpenAI | Voice/video audio; AI-composed image prompts; AI-composed narration text | Transcribe recordings to text (Whisper), generate recap images, and generate spoken audio for stories |
Important: Under Anthropic's and OpenAI's commercial API terms, content submitted through their APIs is not used to train their models. Each provider may retain data transiently for abuse-monitoring and to deliver the service, per their own policies. We encourage you to read them:
We rely on a small set of vendors to run Arc. They process data on our behalf under contract:
| Subprocessor | Role | Data involved |
|---|---|---|
| Supabase | Hosting: database, authentication, file storage, and serverless functions | All account and diary data, stored in the United States |
| Anthropic | AI text analysis and generation | Entry text and derived context (see §4) |
| OpenAI | Transcription, image generation, text-to-speech | Audio, prompts, and narration text (see §4) |
| Apple | Sign in with Apple; in-app purchases | Authentication token; subscription/payment processing |
We will keep this list current as our infrastructure changes.
No system is perfectly secure, but we design Arc so that your journal stays yours.
We keep your content for as long as your account is active, so your biography can compound over time. When you delete specific entries, we remove them (and their associated media files). When you delete your account, we remove your data as described next.
We honor the rights below for all users, regardless of where you live. To exercise any of them, email support@1984family.com; we may need to verify your identity first, and we will respond within the timeframe required by law.
You have the right to access, correct, delete, restrict, or object to processing of your data, and the right to data portability. Our legal bases for processing are:
You also have the right to lodge a complaint with your local data protection authority.
You have the right to know what personal information we collect and how it's used, to access and delete it, to correct it, and to not be discriminated against for exercising these rights. We do not “sell” your personal information and we do not “share” it for cross-context behavioral advertising, as those terms are defined under California law.
Arc is operated from the United States, and your data is stored and processed in the United States and other countries where our subprocessors operate. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for transfers out of the EEA/UK.
Arc is for users 17 and older and is not directed to children under 13. We do not knowingly collect personal information from children under 13. See §1.
Arc does not use third-party trackers, advertising SDKs, or analytics, and does not track you across other companies' apps or websites for advertising. The App Store privacy label for Arc reflects this.
If we make material changes, we'll update the “Last updated” date above and, where appropriate, notify you in the app. Your continued use after an update means you accept the revised policy.
1984 Management Company, Inc.
Email: support@1984family.com
Privacy policy URL: https://privacy.1984family.com
If you have questions about this policy or how your data is handled, write to us — a person will read it.